Terms

E-terms of trade for FUR Camping.

Sales and delivery conditions:
Below you will find useful information in connection with the use of online booking. Among other things, you can read about how we treat your entered information, and how you receive your receipt in connection with a purchase, and more.

General:
We accept all types of camping / camping ID.

Spots and leases are available on the day of arrival from kl. 15.00 to the departure day at 12 noon. Leases to be vacated on departure day clean no later than 11.00. -with less end-of-stay cleaning is ordered in advance. Please note that final cleaning does not include cleanup, washing dishes and cleaning the grill!

Payment:
all prices stated in FUR Camping booking system is just like all other places on the website given in Danish kroner (DKK), including VAT and all taxes, unless otherwise stated and clearly in that situation. Payment takes place simultaneously with the booking using one of the approved payment card in online bookings: Dankort, Visa, VisaElectron, Mastercard, MasterDebit, Maestro, JCB and Diners and MobilePay. In order to take advantage of a package must be ordered online prior to arrival can not be claimed upon arrival to get the booking changed to package deals. Please be aware that FUR Campings package offers cannot be combined with other offers or discounts,. FUR Camping disclaims any responsibility for wrong prices and calculations.

Information about trading on the Internet:
You can confidently Act on the Internet through our booking system. You are as a consumer as a starting point ensured in relation to possible misuse of your credit card on the net, so there is no excess by misuse of your credit card over the Internet. You can read more about how you as a consumer should take you for payments on the Internet at the following websites: www.betaling.dk and www.fdih.dk.

Shipping and delivery:
You will be presented by booking and payment confirmation from FUR Camping with overview of the ordered-which accounts for your purchase also appears. The confirmation shall be transmitted also via email immediately after purchase, if the correct email address is indicated by the buyer. Delivery of the ordered product is done upon arrival at FUR Camping on the day of arrival (and end on departure on the day of departure). Both of these times shall be disclosed in the aforementioned contract. FUR Camping strives to deliver what the customer wants, but reserves the right to change any booking made by a particular entity to an equivalent standard, without the booking may be regarded as invalid. FUR Camping reserves the right to cancel any booking made, and consider a booking for canceled if an email is sent to the guest at the mail address listed at the time of booking.

Right of cancellation and refund:
you have the possibility to change or cancel your booking by contacting us by mail or phone. Be prepared with the booking number supplied. By cancellation of space will be refunded the total cost of the stay, subject to a deduction equivalent to the charged space fee. By cancellation of leases with over 30 days to arrival will be refunded the total cost of the stay, subject to a deduction equal to 1/3 of the amount charged. By cancellation of leases with less than 30 days to arrival will be refunded No. The repayment of the amount going to the payment card used for the booking.

Recording information:
FUR Camping detects your name, your address, telephone number, and email, as well as other information provided in connection with the acquisition in its customer database. The information is not given. FUR Camping uses server-side cookies and a secure connection to create security about the information that you place on the page. The payment is done the registration via QuickPay-a secure server, where the information will be encrypted before being sent over the Internet.

Warranty claim handling:
If for some reason you do not receive your reservation, which confirms your purchase, and you have not received an error message from the system, so you can write to the address below or call on phone number. Complaints about the booking process, the actual booking or product (stay) must be made within a reasonable time, after you've discovered the flaw, or should have discovered the error by regular review of your reservation. You can complain in writing or orally. One year after the date of receipt of the item (stay) will terminate the right to complaint pursuant to section 83 of the Act Buy (1), unless otherwise agreed. When FUR Camping receives a complaint about a product, the complaint will be dealt with as soon as possible. FUR Camping will take a position on whether the received item will be refunded whether swapped or price reductions. 

Information about complaints

A complaint concerning a product or a service purchased from us may be submitted to:

1. The Danish Competition and Consumer Authority, Center for Complaint Resolutions, Carl Jacobsen Vej 35 2500 Valby. You can file a complain to the Center for Complaint Resolutions via forbrug.dk
   or
2. The European Commission Online Dispute Resolution portal can also be used when filing a complaint. This is particularly relevant for consumers residing in an EU country. Complaints can be filed here: http://ec.europa.eu/odr. When filing a complaint through the EU ODR portal you will need to enter our e-mail address mail@FURcamping.dk

Company information:
VAT 31 24 01 23
FUR Camping
Råkildevej 6, Anshede
7884 Fur
Tel.: (+45) 97 59 33 33
Email: mail@FURcamping.dk